FAQ

How long does shipping take?

Each product page shows its real delivery window before you buy. Most items arrive in 5–12 business days; some ship from U.S. warehouses in 1–3 days. Every order includes tracking.

What if it's not for me?

You have 30 days from delivery to return any item in its original condition. Email us and we'll walk you through it — no forms, no drama.

Are these devices safe to use?

Our products are personal-care tools, not medical devices. They don't diagnose or treat any condition. If you have a diagnosed condition, are pregnant, or use an implanted device, check with your clinician first.

Do the devices come with instructions?

Yes — and every product page has a three-step "How to use it" guide, plus the exact specs, so you know what you're getting before it ships.